Strategic Communication: Develop your QA role
Strengthen your QA role with practical communication skills to engage, influence and create understanding.
Working with quality is not only about having the right expertise. It is also about being able to communicate your message in a way that creates understanding, engagement and action.
In this two-day course, Strategic Communication, you will develop practical communication skills for situations where you need to discuss, explain, argue and justify quality issues.
The course combines theory with practical exercises and provides tools and techniques that can help you communicate more effectively in your professional role. You will explore how to adapt your communication to different situations and audiences, handle challenging conversations and strengthen your ability to influence and engage others.
During the course, you will explore topics such as:
- Strategic communication and rhetoric
- Adapting your message to different audiences
- Creating engagement and understanding
- Handling challenging conversations and resistance
- Giving and receiving feedback
- Practical communication techniques and exercises
The course is designed for professionals working within quality who want to strengthen their communication skills and become more effective in conversations where quality issues need to be discussed, explained and justified.
Join us for two interactive days where communication takes center stage and gain practical tools that you can apply directly in your daily work.
Register here
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